"For us, Domo is an invaluable tool. The more each department gets involved, the more hooked they become."
Modernizing Medicine is transforming how healthcare information is created, consumed and utilized in order to increase efficiency and improve outcomes. Their product, Electronic Medical Assistant® (EMA™), is a cloudbased, specialty-specific electronic health record (EHR) system with a massive library of built-in medical content. Modernizing Medicine serves more than 1,300 physician practices across the country.
Industry
High Tech (Healthcare)
Departments using Domo
Finance, Operations
The challenge. Manual Process | Scattered Data
"The challenge came down to communication. Email is not an ideal tool for communicating financial or operational metrics because important information just gets lost in the noise. We wanted everyone to have timely access to the information that was important to them in a format they could consume."
The results.
Mobile access.
"The first thing I do almost every day is go into Domo and look at metrics and reports. I have the app on my phone, so I’m looking at Domo before I even leave my house."
Everyone on the same page.
"I can be confident my team understands our key financial metrics, and that they can review things like CMRR, gross bookings, or gross churn anytime. They don’t have to wait for a report to show up in their email."
Informed decision making.
"The value of Domo is informed decision making. The leadership team understands our KPIs, they understand our goals, and they don’t have to ask for updates because they know they can find the information they need in Domo anytime. It’s just efficient. It’s better decision making. We don’t spend time trying to calculate the ROI of Domo because we experience it every day."
