Christopherson Business Travel is a travel management company, specializing in travel technology, AirPortal, and superior customer service. Ranked as the 11th largest business travel agency in the US by Business Travel News, Christopherson operates from five full-service locations and has booked more than $600 million in travel in 2016 for more than 900 companies and organizations across the country.
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The challenge. Siloed Data | Limited Visibility
"There is nothing out there that is as robust of a reporting tool as Domo that can take dynamic travel data and display it in real time to the people who make business travel decisions."
The results.
"Domo helps us provide data on spend by vendor so we can help a client understand who’s traveling on which airlines and why they should be traveling more on a preferred airline because there could be a consolidated rate that we’ve negotiated. If we can provide that real-time data to a customer and point out the number of people they had fly on non-preferred airlines, they can realize missed savings opportunities."
"Our COO loves that he can build a chart or a card that has the same surface level data, but then drill different paths. He could take something like total spend by client and then break it down by traveler, vendor, or department—all three of which are powerful to be able to drill into a particular client based on their travel spend."
"There are a lot of customers out there who are begging for the ability to interact with their data in an easy, effortless manner, and none of the tools work. Domo really helps us with that—we have made a more impressive product together."