/ API integration in action: boosting sales with business intelligence

API integration in action: boosting sales with business intelligence

It’s no secret that a well-run business is one that constantly looks for ways to improve and grow. In order to do this, businesses need accurate and up-to-date information about what’s going on in the market as well as within their own organization.

But what if you don’t have the resources to hire a team of data analysts? This is where API integration comes in. By connecting to data sources through APIs, businesses can get the information they need to make informed decisions about their next steps.

API integration can help businesses in a number of ways, but perhaps one of the most impactful is its ability to boost sales.

By connecting to data sources that provide information about customer behavior, businesses can better understand what their target audience is looking for. This, in turn, allows businesses to create targeted marketing campaigns and strategies that are more likely to result in conversions.

API integration can also help businesses keep track of their inventory levels and sales data. This information can be used to decide what products to stock and how to price them. With this information at their fingertips, businesses can avoid the costly mistakes that can come from guessing.

 

API integration: what is it, and why should I care?

The first question many business owners ask is, “What is API integration?” In a nutshell, API integration is the process of connecting to external data sources through APIs.

APIs, or application programming interfaces, are rules governing how two software applications can communicate with each other. When you connect to an external data source through an API, you’re essentially giving that data source permission to share information with your software application.

API integration can be used to connect to a wide variety of data sources, including social media platforms, customer relationship management (CRM) systems, and ecommerce platforms.

Most businesses today rely on some form of API integration to run their operations. For example, if you’ve ever logged in to a website using your Facebook credentials, you’ve used API integration.

When you clicked the “Login with Facebook” button, you were giving that website permission to access your public profile information from Facebook.

 
domo
 

In a business setting, API integration is often used to retrieve data that can be used for things like:

  • Keeping track of inventory levels
  • Monitoring sales data
  • Analyzing customer behavior
  • Generating reports

API integration can be used to connect to just about any type of data source. However, not all APIs are created equal. Some APIs are more robust than others, and some are more difficult to use.

When choosing an API to integrate with, it’s essential to consider its:

  • Functionality: What can the API do?
  • Reliability: Is the API well-maintained and regularly updated?
  • Ease of use: How difficult is it to use the API?

The best API for your needs will depend on the type of data you’re looking to retrieve and your technical capabilities.

 

What does an API integration in business intelligence look like?

When used in tandem with business intelligence (BI) tools, API integration can be a powerful way to make sense of the huge amount of data that’s generated by businesses every day.

BI tools are software applications that are designed to help businesses extract meaning from data. They typically come with a wide range of features, including the ability to create reports, dashboards, and visualizations.

API integration can be used to connect BI tools to just about any type of data source. This gives businesses the ability to retrieve the data they need to make informed decisions about their operations.

For example, let’s say you run an online store that sells electronic gadgets. You could use API integration to connect your BI tool to your e-commerce platform. This would give you the ability to track things like:

  • Sales data: How many gadgets have been sold? What was the total revenue generated?
  • Inventory levels: How many gadgets are in stock? What is the current inventory value?
  • Customer behavior: What do customers typically buy? When do they tend to make purchases?

With this information at your disposal, you could make informed decisions about product pricing, inventory levels, and marketing campaigns.

API integration can be used to connect BI tools to just about any type of data source. However, not all data sources are created equal—so it’s essential to choose the right ones.

 
domo
 

Selecting data sources for your BI API integration

When selecting data sources for your BI API integration, it’s important to consider things like:

  • The type of data you’re looking for: Do you need sales data? Customer behavior data? Inventory data?
  • The quality of the data: Is the data accurate and up-to-date?
  • The ease of use: Is the data easy to access and work with?

The best data sources for your needs will depend on the type of information you’re looking for.

However, some general tips that can help you choose the right data sources for your BI API integration include:

  • Prioritize data sources that are known to be reliable: This will help ensure that the data you’re working with is accurate and up-to-date.
  • Choose data sources that are easy to use: The easier it is to access and work with the data, the less time you’ll need to troubleshoot.
  • Consider using multiple data sources: Combining data from multiple sources can give you a more comprehensive understanding of your business.

Make sure you take the time to select the right data sources for your needs. This will help ensure that your BI API integration is successful.

 

Common use cases for BI API integration

API integration can be used to connect BI tools to just about any type of data source. So how can you start to utilize this technology in your business intelligence? Here are some common use cases for BI API integration:

1. Enhance your internal reporting

If you’re looking for ways to improve your internal reporting, API integration can be a helpful solution.

API integration can be used to connect your BI tool to data sources like your accounting software, CRM system, and ecommerce platform. This would allow you to generate reports that provide insights into your financial performance, sales pipeline, and customer behavior.

2. Monitor your key performance indicators (KPIs)

KPIs play an essential role in tracking the health of your business.

Consider using a KPI that tracks your business’s revenue each month. If you notice a sudden decrease in revenue, this could be an indication that something is wrong.

API integration can help you track your KPIs by connecting your BI tool to data sources like your accounting software and e-commerce platform. This would allow you to generate reports showing you how your KPIs are performing over time.

 
domo
 

3. Improve your decision-making

API integration can also be used to improve your decision-making.

For example, let’s say you’re considering launching a new product. You could use API integration to connect your BI tool to data sources like your ecommerce platform and customer database. This would allow you to generate reports that show you things like what products your customers tend to purchase and how much they’re willing to spend.

This information would be valuable in helping you decide what product to launch, how to price it, and when to launch it.

4. Upgrade your stakeholder presentations

Imagine being able to give your stakeholders a live demo of your product and how it’s being used by customers in real time.

With API integration, your BI tool can take the data from your ecommerce platform and customer database and display it in a visually appealing way. This would allow you to give your stakeholders a more engaging and interactive presentation that highlights the key points of your data.

5. Get ahead of your competitors

As API integration continues to gain popularity, those who are using it will have a competitive advantage over those who aren’t.

API integration can offer a wide range of benefits, from enhanced internal reporting to improved decision-making. By implementing this technology in your business intelligence, you’ll be able to get ahead of your competitors and take your business to the next level.

 

Implementing API integration in your business

If you’re interested in using API integration in your business, the best place to start is with a powerful BI tool. A comprehensive BI solution makes it easy to connect to multiple data sources and generate powerful reports.

And with the ability to create custom data visualizations, you’ll be able to make the best use of your data and get the insights you need to drive your business forward.

Check out some related resources:

Domopalooza 2024: On-Demand Sessions

Gartner®: Modular Design and GenAI Drive Composable Analytics Applications

Domo Named a Leader in Nucleus Research’s 2023 Analytics Technology Value Matrix

Try Domo for yourself. Completely free.

Domo transforms the way these companies manage business.