Building custom charts in Domo
By Mark Snodgrass, Director of Member Data Strategy for National League of Cities (NLC) Mutual Insurance Company
Friday, July 15, 2022

Problem
When evaluating workers’ compensation claims, our claims managers at National League of Cities (NLC) Mutual Insurance Company didn’t have an easy or visually engaging way to see where in the human body the most common and expensive injuries were occurring.
While there are a lot of great card types available in Domo, there isn’t one that contains the human body.
Solution
By using the custom chart feature, I was able to find an SVG file of the human body. I downloaded it and used Inkscape to create a few additional body parts and label each of them to match my claims dataset.
I then added the file as a custom chart to my Domo instance. I have been able to create several different cards that show the frequency, severity, and average cost of an injury to a particular body part.
We can also filter to a particular occupation or age range, which can further help claims handlers estimate the cost of a new claim.
Additional information
I have also created and included a hex map custom chart of the United States (top of this post) in order to show every state evenly. As I could not find an existing SVG file of the U.S. as a hex map, I created it from scratch using the shape tool in Inkscape.
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As the director of member data strategy for National League of Cities (NLC) Mutual Insurance Company, Mark helps NLC Mutual members leverage Domo to analyze their claims and underwriting data. With more than 20 years of IT experience, he also serves as chief information officer of a risk-management pool. He was one of the first people to receive Domo’s MajorDomo certification, regularly provides assistance to the Domo community through the Dojo, and is one of only two people to achieve the Dojo’s highest ranking (Black Belt).